Librarian’s Self-Concept and Information Service Delivery in Selected Academic Libraries in Ogun State

Abstract

Librarians have continued to struggle in the delivery of their services to library users, and a major of this was identified based on the perception of users to services rendered in academic libraries. The study investigated librarian’s self-concept and information service delivery in selected academic libraries in Ogun state. Descriptive research design of the correlational type was adopted for the study. Total enumeration was used to capture the entire seventy-five (75) librarians in selected university libraries in Ogun State. A questionnaire tagged “Self Concept and Service Delivery” was adapted from literature. A total of 75 copies of questionnaire was administered, while 68(90.7%) was returned for data analysis. Data collected was analysed using simple percentages and frequency counts, mean and standard deviation for research questions and pearson correlation and multiple regression for hypothesis. Results showed that librarians highly delivered services in selected academic libraries in Ogun State (x = 3.31). The level of librarian self-concept among librarians in selected academic libraries in Ogun State was moderate (x= 3.29). There was a significant relationship between self-concept and services delivered by librarians in selected academic libraries in Ogun State (p = 0.358 > 0.05). The study concluded that by focusing on developing librarians' self-concept through professional growth and support, academic libraries can not only maintain high service standards but also empower librarians to reach their full potential in their roles. The study recommended that library managements should initiate capacity-building programme that focus on personal and professional development. Workshops, mentorship programme, and opportunities for librarians to take leadership roles can boost their self-confidence and professional identity