Operational Efficiency of Digital Tools as Antidotes to Career Development of Secretarial Students

Abstract

The study examined the operational efficiency of digital tools as antidotes to career development of secretarial students. Two research questions and two hypotheses guided the study. A descriptive survey research design was used. The population of this study comprised all 400 level undergraduate students in secretarial studies unit under Business Education department in Tai Solarin University of Education, Ijagun, Ogun State. Making the total number of 230 undergraduates students. A total of 45 undergraduate in secretarial administration were purposefully selected from the population as sample size of the study. Digital Tools and Career Development of secretarial Students. Questionnaire (DTCDSSQ) with 0.90 as reliability coefficient was used for data collection. Research questions were analysis using mean and standard deviation. Hypotheses were tested using Pearson Product Moment Correlation (PPMC) and regression analysis. The findings of the study revealed that there was medium level of secretarial administration students’ operational efficiency of digital tools. Data analytic, digital marketing, social media, artificial intelligence, cybersecurity, cloud computing, and e-mailing skills were among the required digital skills of secretarial studies students’ operational efficiency of digital tools. Work become faster than before, quick corrections of errors become easy, increase performance level at work, innovative ways of business development, increases productivity level, and effectiveness towards career development were among role of digital tools in promoting career development of secretarial studies students. There was significant relationship between operational efficiency of digital tools and career development of secretarial studies students (r = 0.322, p < .05). There was significant influence of operational efficiency of digital tools on career development of secretarial students (β = .976, t = 120.545, p <.05). It was recommended that Business educators should undertake regular and consisted training in digital skills acquisition and that digital skills should be embedded in the business education curriculum.